International Expertise at BGI…
McCarran International China-Welcome™ Program Named As One of Best Airport Amenities For 2016
We are excited to note that the China-Welcome™ program, established at Las Vegas McCarran International Airport in December 2016 – has quickly garnered national attention.
USA Today included it as one of the eight most important airport amenities for the year 2016.
Working with the leaders at McCarran International, the comprehensive China-Welcome™ system was developed by Boyd Group International and China Ni Hao, LLC. One key part is having Mandarin-speaking staff ready to assist passengers throughout the entire arrival and departure processes at McCarran.
It also has targeted signage and wayfinding in Chinese in the terminal, including customs, baggage claim, outbound security (which includes electronic Chinese signage), as well as increased implementation of Chinese language brochures and menus in concession areas.
In addition, the system developed an informational Chinese-language McCarran International WeChat app for the airport – one that rivals those implemented at Shanghai Pudong and Beijing Capital airports. The goal of McCarran is to make these visitors know they are welcomed.
This is a tribute to the foresight and leadership of McCarran International, which understands the value of Chinese guests, and is the first US airport to implement a functional program for this travel segment.
China Ni Hao, LLC has programs that are tailored specifically to the characteristics of Chinese visitation at airports, hotels, and venues across the nation. Click here for more details.
August 26 – 29, 2017
It’s A New Aviation World – New Leaders, New Challenges
There’s a new sheriff in town… Washington, that is. A whole new set of directions… And by this August, the team at Boyd Group International and the distinguished participants at the IAFS will have plenty to talk about:
Airport Infrastructure – Will this be functional investments? Or political projects? Will the new administration attempt to implement improvements based on the realities of the airline industry?
Air Traffic Control – For the past decade, the IAFS has been alone in discussing the continued failure of the FAA in meeting deadlines and real improvements. Will the new DOT secretary change the direction – or will she just settle in and be one of the gang?
Traffic Growth & Redistribution – There will be a 4% – 4.5% increase in airline capacity – but it’s going to be within a new, dual-model system. ULCCs will implement increases in high density markets, while the four network carriers will adjust fleets. Where and when these two systems collide will be very important to air access planning. The Airports:USA forecast will be an important part of the IAFS.
Fleets – Larger aircraft per departure and entry of more fuel-efficient aircraft will change access at mid-size airports. We’ll be exploring this and other fleet-driven changes to expect in the future.
Airline Strategies – United has stated it’s going to refocus on “small” airports. The operative definition is “small.” It’s the 1 – 2 million MAP airports that are in line. This will accelerate the regionalization trend such as was seen in the Southern Tier of New York in 2016.
International Invasion. Our prediction of four years ago – that secondary, non-hubsite US airports were in line for international entry – has proven accurate.
These are just tips of very large futurist dynamics. Join your colleagues for the discussions and the insights that no other conference even gets close to.
Special New Year Rates are offered for registrations made by January 15!
The #1 Aviation Industry Event. For an outline of the 2016 Summit – which will be a harbinger of 2017 – click here and then go to the registration page to get the special New Year registration!
We look forward to seeing you!